Comments on: AMZ*Prime Club 866-557-2820 US

By: Rafał

Rafał — Sun, 08 Nov 2009 15:56:27 +0000

great thanks, regained 79$

Rafał, Warsaw, Poland

By: Loc Nguyen

Loc Nguyen — Fri, 06 Nov 2009 16:55:56 +0000

have just opened my credit card and noticed a 79$ ‘Amazon AMZ Prime’ transaction on Nov 4, 2009, certainly I have no idea about it, a Google search and I ended up here, followed you instruction and I am waiting for the refund in the next 2-3 days (hope so)

this is unacceptable with a big company like Amazon!

By: Rich

Rich — Thu, 22 Oct 2009 16:01:53 +0000

Hi – I just found the same thing on my bill, and apparently have been paying it since 2007!!! This is complete bull. Thanks for your help.

By: Jo & James

Jo & James — Thu, 22 Oct 2009 08:10:47 +0000

My mum had the same problem, without your help we would have been at a lost, so thank you very much.

Kind Regards,
James & Jo

By: Adelina

Adelina — Thu, 24 Sep 2009 02:24:16 +0000

yep:) Welcome in the real world!
Today I found out I was paying $79 since 2007, WTF?
Start yelling at the customer service, didn’t helped… I wanted a refund for all the years they charged me for… Apparently they couldn’t give me a refund because i bought 2 items that in total probably don’ cost $79 and got free shipping…

By: Sabbir

Sabbir — Wed, 16 Sep 2009 17:14:50 +0000

I called CitiBank and told to do something to refund the money, they called Amazon in the conference and solve the matter. They claimed that they charged for amazon account.

Actually i bought a book creating a free Amazon account and according to their rules, they charge $79.00 for account bocs free account is for one month. When i told that i did not know and where u mention that stuffs ? then Amazon told that they are refunding money in 2/3 business days !!

Lets see how long will it take to get the money back !!

By: Marya

Marya — Mon, 14 Sep 2009 13:58:43 +0000

Thank you so much!!! It was very helpful!
it is ANTI-AMERICAN company!! They did not even let me know they were going to charge me!!!!

By: Cranks

Cranks — Wed, 09 Sep 2009 18:26:41 +0000

Thank you for this, this was a bad idea they had! I was wondering what that charge was and looked it up, and found this website.

THANK YOU!

From, a college student needing my money back

By: Laura

Laura — Fri, 28 Aug 2009 15:10:38 +0000

I googled the number too and ended up here, glad you provided this info. Your blog though says “next time read the fine print” What frustrates me is that I did read it all and after thinking about how unlikely it was that I would remember to cancel before the trial was over, I elected to pay the shipping rather than enroll in a free trial. I was charged for shipping AND enrolled and charged this $79. It is unfortunate that Amazon, a seemingly reputible company, is pulling a scam like this. I sort of think since they apparently enrolled me into this free trial that they should not only refund me the $79 but also the shipping costs that I paid, but who has the time for the battle. Hopefully I will be receiving ,y refund tomorrow. Very inconvenient to be without this money for three days.
Thanks for providing the info, as well as a place to vent.

By: Nick

Nick — Fri, 21 Aug 2009 19:43:23 +0000

Thank you so much!!! I was charged yesterday, and I was freaking out, thinking that someone had stolen my identity.

Then, I just googled the phone number that was on my statement, and, thankfully, it lead me here.

Thanks again for printing this!!