Posted by: silverfork | May 21, 2008

AMZ*Prime Club 866-557-2820 US

I’ve been charged $79 for something I don’t remember that I asked for!!!

Is it internet fraud? I panicked! It turns out I have signed up for the free trial to Amazon Prime and after the trial period has lapsed, Amazon automatically enrolled me to an annual paid membership to Amazon prime. And oh yes, if you look back at the free trial and the fine prints that follow, they did say they would charge me. Grrr…

I GOOGLED for people who had the same problem. Alas. I’m not alone. I saw plans to sue Amazon and discussions on how unfair it was that Amazon was doing this. A lot of people even said that they will never transact with Amazon again.

The bottom line is that I don’t want to have Amazon Prime. I don’t want the yearly $79 charge…

SO WHAT CAN BE DONE? Amazon Prime Membership can be cancelled  easily… and as quite clearly stated in Amazon Prime’s FAQ, the $79 bill can be refunded. HOW?

1 SIMPLY, go to

https://www.amazon.com/gp/subs/primeclub/account/homepage.html

and click cancel account. DONE! You will get your refund in 2-3 days if you didn’t make any Amazon prime purchase in the period you have been automatically enrolled to the Amazon Prime.

2. You can CALL the number:

+1(866)5572820

(I called the number using Skype)

Press
7

And you just give them your email address and request that the Amazon Prime membership be cancelled and your $79 be refunded.

No questions asked. You’ll have your money back.

;-)

AND NEXT TIME, read the fine prints

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Responses

  1. AMZ Prime Club,
    I had the same problem. They must be desperate at Amazon.com for stealing a little bit more money from they customers. Thanks a lot for your tips
    Greetings,
    Alvaro

    • thanks god there is a website for this cause those thief’s are good for nothing i am so glad i actually looked this number up thank you so very mux for the site who ever created it and yes listen to this site and read the fine print

      • i tried to cancel it but when press on the ” cancel membership ” icon it takes no action.

    • I had the same problem this week. I can’t thank you enough for your advice. I called the number you provided, Amazon just cancelled the account.
      I am not sure if I will trust Amazon again. I feel a little disappointed: I really thought such a company didn’t need this kind of trick!
      Anyway, thanks again, I appreciate your help!

    • I too had this problem…so glad that I looked it up and that you had blogged about it. Called customer support and they were extremely helpful and cancelled my Amazon Prime with no problem. I actually had read the fine print and was planning on closing my Amazon account before the free one month trial of Amazon Prime was over, but had forgotten about it. Amazon Prime has been taken off my account and my refund is on it’s way! Thanks again for your help!

    • Just a f.y.i. Amazon did not scam anyone, 9/10 you wanted free 2-day shipping, which signs you up for prime. which it tell you it will, when your trial ends and then a annual fee will apply. in your account you are even able to cancel prime after trial with a single click off a check box. I didnt know what this charge was either, but i wont sit here and claim there con artists. For someone who buys stuff online ALOT, this would make my life easily, just not the case for me. AMAZON is great, price and service wise. just didnt need prime. AND THEY REFUND SOON AS YOU ASK SO DONT JUST EMAIL CALL OR CANCEL THROUGH YOUR ACCOUNT. ITS NOT A SCAM.

      • It may not be a scam but there is some fishy business going on. Don’t assume we don’t read the fine print I did not order anything with two-day shipping for the very reason I did not want to join Prime. The last order I made was in February and it was MP3 music with my gift card. That doesn’t require ANY shipping, just a download. I never signed up for a free trial. To make things worse when I saw the charge and checked my Amazon account, it said I wasn’t even a member of Prime. So evidently I paid for someone else.

  2. CANCEL MY AMZ PRIME CLUB MEMBERSHIP WHICH I DID NOT ORDER!!!!!!!!!!!!!!! AND CREDIT MY ACCOUNT!!!!!

    BECAUSE OF THIS I WILL NOT BE ORDERING ANY MORE ITEMS THROUGH AMAZON.

    • What a bunch of BS! I am cancelling my account COMPLETELY with amazon. I cannot beleive the schemes these big companies use for a few extra bucks. To top it off I had no money in my checking account when they did this so even if they refund my account, I am still out 27.00 that the bank charged! I hate misleading deceitful practices! For people with a big checking account this is not shit and they probably won’t even ask for a refund but for people in my situation this is a total drag!

      • Actually I have the same problem.I’ve been charged twice 79.00 for no reason. I’ve just wrote Amazon customer service to let them know. We need to find a way to stop that.

  3. thnx for the help dude…u saved my hard earned money

  4. Thanks man, you saved my hide, I really need the money nowadays with gas prices so expensive.

  5. Very glad to help folks :-)

  6. I had exactly the same problem!
    Thank a lot for your help!

  7. I received same, at this motnh credit card bill.

    I followed your instruction and cancelled membership. How will I get refunded my amount? Since I am not residing at the same address given to Amazon earlier. Please help me.

  8. I have the same problem!!

    Should I sign in the account then cancel it ?

    Thank you very much!!

  9. Yes. Login to you amazon account. Then do the above outlined steps. :-)
    You will have to wait about 2-3 working days though to have it the refund reflected in your account

  10. Thanks for your help!! You are a life saver, I got my bank to look into the subject for me, but luckly, I can call them Monday to stop the invst. You are awesome! I am going to use your link now to cancel.

  11. Thank you!!!
    Waiting for my money back~~

  12. I have exactly the same problem. I wrote amazon service by email just now, and they replied in minutes, it must be prepared, and they charge on purpose. I’m just wondering if there is any way to reach everyone who have ordered things at amazon to remind them this cheat?

  13. Thanks Man

    It had happened same to me also. I had canceled it now. I am yet to receive many.

    Thanks it helped a lot.

    Its shame to Amazon. I think, we should SUE Amazon for this ugly things

    • yes, sue them!!!!

  14. There’s no CANCEL MEMBERSHIP BUTTON!

  15. Phew! Thank you very much for the tip! You’re a lifesaver!

  16. I didn’t even notice it is being charged for enrollment. Otherwise, I rather paid delivery fee straight away. Now it turns out 1 CD cost me 89USD .. What a fool am I ? It just happened on me like what Alva mentioned above…..

  17. thanks man!
    I will never by from them, bastards. thank u a lot for the informations.
    They grabed from my account the money and I went in negative so I have been charged again fro that. It costed me over 100$. I wish them to go bacrupted!

  18. CANCEL MY AMZ PRIME CLUB MEMBERSHIP WHICH I DID NOT ORDER!!!!!!!!!!!!!!! AND CREDIT MY ACCOUNT!!!!!

  19. So glad you did this post… did a search on “amz primeclub” after seeing it on my online bank register, and your post was right there. I’ve cancelled and hopefully I will get the refund (did not order from Amazon since I got whacked so I should be ok).

    Thanks so much!

  20. Thanks a lot for the tip ! just read my statement and saw the AMZ PRIME and got into panic mode :p
    Just cancelled my Prime Membership so i hope i´ll get the refund.

    Tnx :)

  21. They did it to me too, and I live in WA, where Amazon is based, and we are a state where you have to be NOTIFIED IN WRITING before they can charge you for stuff like this. Hello? Anybody at Amazon actually pay attention to the laws in the state they are founded in? Guess not. I used the cancel membership button and I am also writing a strongly worded letter to Amazon about this shady practice. Sheesh. They’re getting to be as bad as AOL (and I don’t even want to talk about how I’m still trying to get my money back from those shysters!).

  22. Same here! I did NOT sign up for a free trial….when I called to get this cancelled, they informed me that a recent transaction made me ELIGIBLE for a free trial. If I had not had issues with my bank account that created a need to closely review my account, i would have never noticed this $79 charge!!!! Unbelievable SCAM–think of all the people they will get this $79 from (without their permission!!!!) simply because they will not see it on their account. Seems illegal to me?!?!?!

  23. türkçe bilen varsa lütfen yardım etsin amazon 79 dolarımı almış nasıl geri alacagımı bilmiyorum

    • alabildiniz mi ben aldim da eger sorun yasiyorsaniz yardimci olayim

  24. sadece siteden iptal ettirmek yeterlimi acaba ??

  25. Hi Guys, I’ve been conned like you all too. Got to know only when I managed to view my online statement. Being charged US$79 = S$120 even if I’ve not made any transaction. This is DAYLIGHT ROBBERY man. Have cancelled my membership and now wondering if Amazon could refund my money.

    Thanks GUYS.

    Hope WE ALL will get our refund

  26. I had same problem, I’m following your steps now
    Thank you

  27. Wow, I had followed your instructions, and hope the money back soon. Thank you for your help!!!good luck!

  28. Thanks. Same thing happened to me today. Called and cancelled and told him that a lot of people are not using Amazon now because of these shenanigans. I don’t think he cared.

  29. THANK you very much for this information. Using your instructions, I accessed my account, located the prime membership information, and cancelled it.

  30. I just checked my checking account and seen I was charged $79 and didnt make in purchase recently…

  31. thanks for this very helpful post… i just called up the number which silverfork posted, they were very polite obcourse and said they will cancel my account and refund my money.

    thanks again silverfork.

  32. Thank you so much for your tips. I just cancelled my account as well and I hope I get the money back. As a poor, panicky college student, I don’t need Amazon pulling this crap on me.

  33. Hi All! Glad to help you.
    Just to reassure you, I did get my refund smoothly when I did the above steps :-)

  34. Hi, All I had the same problem.
    I was cheking my account and notice $79 AMZ*PRIME CLUB 866-557-2820 NV.. i just call them and he apologize and he said 2 or 3 days my money is back… we need to be more careful!!!

  35. Dude! Your the best!

  36. OMG! I have never know until I clicked the link you mentioned. I have been changed twice, one is for 2007 & one is for 2008!! I didn’t recognize the charge for 2007 I have paid for it until today! Lucky that I have cancelled the one for 2008 just now. Thanks a lot

  37. I just solved the “AMZ prime club” problem through this website, thank you for your help and I really appriciate it.

  38. AMAZON IS BULLLSHIT! i should SUE THEM!!!! assssholesss

  39. oh yeah.. THANK YOU FOR THE HELP because i was like WTF?????? but yeaahhh.. =) Thanks a lot.

  40. Thanks!!!

    they were taking my money for three years!!

  41. THANK YOU!!! FOR THE INFORMATION ABOUT AMZ PRIME CLUB…

  42. Silverfork, You are a lifesaver. Thank you.

  43. I am going crazy about this.
    I did intent to sign up for free trial, but I didn’t have any license that Amazon required.

    But I was still enrolled…what a crazy~

    Now I was charged $79, and no refund, because I buy a nose clip for free shipping~~

    and on the next day after I was enrolled( I didn’t know I was already on the board), I still paid nearly $8.00 shipping fee for other items, therefore, I certainly didn’t think that I was a prime membership already, because I still paid the shipping fee and didn’t receive my items in one week. So….How could I know that I was a Prime Membership at that time?

    I have no idea about the whole damned thing. All I know that I lost $79, and I have to work for 10 hours on campus to get them back( I am an international student)…..I won’t buy any books and other items from Amazon anymore ……

  44. Good News~ I had my money back~~
    But watch out~~Don’t be traped again~

  45. YEAH THEY JACKED ME TOO. LETS ALL GET TOGETHER AND SUE THE HELL OUT OF THEM. I CANT EVEN GET A PERSON ON THE PHONE TO TALK MY 79.00 BACK. JUST TO LET YOU KNOW AMZ YOU SUCK. YOUR AN ANTI AMERICAN COMPONAY AND I HOPE YOU GO OUT OF BUSINESS

  46. CANCEL MY AMZ PRIME CLUB MEMBERSHIP WHICH I DID NOT ORDER!!!!!!!!!!!!!!! AND CREDIT MY ACCOUNT!!!!!

    BECAUSE OF THIS I WILL NOT BE ORDERING ANY MORE ITEMS THROUGH AMAZON.

  47. Silverfork you rock!!!!!!!!
    Thanks a lot, you’ve been really helpful!!!!
    Hope to get my money back, I cancelled my “membership” according to your instructions..
    I’ll just have to wait and see
    thanks again pal….

  48. Please cancel – and return – my quite undesired
    AMZ Prime Club membership.
    I cannot recall making any such application.
    Your cooperation would be much appreciated.

  49. I look forward to hearing from you.

  50. They continue doing it until now!! I am a Brazilian resident, who could never use this Prime Club for an international shopping, and even so, they charged my Credit Card. Now, I cancelled my account there and don´t intend to buy anything from them again!! And, of course, I needed to have my Credit Card cancelled to avoid future problems!

  51. I just got my credit card bill and wondering when did i bought sometime. thanks for your assistance

  52. Thank you. It was very usefull. I was desperate because of the charge and reading this made me fell a little bit calm. I already called Amazon and canceled everything. I imagine how much money they earn from people than do not control their account.

  53. I never bought anything from Amazon with my credit card. I would like to know how they got my number to charge me…. They are doing an inquiry to be able to give me my money back…They said just the inquiry will take at least 48 hours..Wonder how many more people are going through this as well…

  54. Alright everyone! i checked my bank account this morning and the naughty little blighters have charged me £50.!!!

    Followed the instructions and await the refund…

    Thanks a million for posting.

    Rob, UK

  55. WICKED! Thanks for you help!. Maybe we should all actually read the small print – our own faults really :)

  56. gosh.. i was so upset/suprised when i found that i had been charged..i brought something whilst i was on the membership tho..so does that mean i wont get refunded? :( Im so upset by this- i cant afford to pay for something I havnt intended to get!

  57. I had the same problem. I was tripping outtt… i didnt even know what AMZ was so i googled it also and i found your blog. Thank you very much. It made me so relief

  58. Thank you–I was so surprised to see the charge and I did not know what it was. I googled this co. and got your site–I called right away and just as you instructed I called and they took the charge off.
    Thanks for taking the time to give us these easy instructions.

  59. Thanks man !

    God dams AMZ !!

    If AMZ wants to continue its business, don’t try to do this stupid thing with the customers.

    Anyway thank you very much, I hope I can get back my money (~_~)

  60. I just want to say big thank you for letting discover where the problem was from.
    I just called Amazon and they are going to give me back my refund.
    Thanks again,

  61. Thank you!!! I had no idea where this charge came from and I just googled the charge and this link came up. Such a scheme on AMZ’s part, really disappointed in them, at least they’ll refund it.

  62. Thanks so so much silverfork, I will ever never shop there again.
    I think they should be sued collectively so we can donate the money to a good cause!!!

  63. After a long 12-hour shift of nursing I came home to my husband asking, “What did you charge for $79.00 today?” THANK YOU! THANK YOU! THANK YOU!

  64. Thank you so much!!!!!!!
    no more amazon for me too…
    hope we will all get our refunds back

  65. THANK YOU SOO MUCH!! U SAVED ME SOOO MUCH SLACK!!!

  66. I’m so glad to see i wasnt the only one stung like this. Thanks for creating this forum, saved me £50. Cant believe a supposedly reputeable site like Amazon would try and do something like this. Oh well I’ll be buying my future books from a small independant book store, if there are any left out there!!

    Thanks again

  67. cheers mate,
    this is so helpful, I was so shocked by £49 quid suddenly being taken out of my account, and i didn’t expect it so much that I actually cancelled my card because I thought that someone had my account details and was randomly spending my money!
    thanks so much, between all of the people here ^^ you have saved us all a bomb, I know it don’t seem like that much to some people, but I’m only 15 and that £49 I had saved up for aaaages!
    thanks alot
    Em
    xx

  68. Thank you!!! Just got the refund myself. I’ve loved Amazon ever since I started buying from them, many years ago. But this….???

  69. thank you \(*_*)/ i freaked out when i saw the $79 charge on my credit card statement. thank god i found this webpage ;)

  70. This is becoming a common theme with online sites, Amazon got my Dad just today. Watch out especially if you use things that also offer “services” like credit watches or reports, my Dad also got signed up to some schlock service to monitor his credit, I was standing right behind him and the opt out was designed to actually opt in!! He had to actually cancel his bank account and start a new one just to stop the charges and the bank cautioned him that they may actually attempt to attach it to his new account!!.

  71. Thanks a lot!! I now found out that I Amazon charged me in 2007 and 2008 already although I haven’t ordered anything!!

  72. A month had passed and I just noticed “$79.00 from merchant AMZ*Prime Club AMZ*Prime” charged to my card…I kinda freaked out a bit, and at the same time wondering what was going on. Made a quick google and stumbled upon this wonderful information….THANK YOU!

  73. thanks again^^” i now got my $79 back

  74. Yeah thanks a lot! We got charged too… but we may have made purchases in that time; can’t remember. But thanks anyway for the REALLY helpful information!

  75. Phew, I had the same thing, I thought someone had stolen my credit card and brought something xD your post really helped me :) Thanks a bunch! ^-^

  76. I too was facing the same problem. Seriously thought that somebody else was misusing my card. Thanks a ton for the info. I have got my money back :)

  77. thanks for the help, was freaked out

  78. I face the same problem. I noticed a 79$ transaction on my account i googled it and find your post. just canceled my registration hoping to get the refund soon… thanks for your post

  79. Thanks pal. The same thing happened to me. I’m glad I have Internet banking so I could see the transaction long before the monthly statement arrived. I just Googled the phone number that was on the transaction and found this blog entry.

    Canceling was easy. I just hope they automatically credit my account.

    What annoys me about this is that I went looking in my Amazon account for the transaction and it didn’t list it. So the only other way I could have figured this out would have been to contest it to my bank.

    Thanks again!

  80. Thanks for your good info which helped me.

  81. I looked up that account on Amazon.com and it looks like they charged me in 2007 and 2008. Is that possible? I don’t remember signing up for a free trial. Once in a while I order scripts from Amazon.com.

    I don’t know how to get back my $ from 2007. I can’t find the charge in my checking account.

  82. Thanks for the info!

  83. Thank you very much. I had the same problem. It is useful tip for me.

  84. THANKS!

  85. Well, then they have made 150$ out of my account during the past two years, with me not knowing what I was payin for. I wish I had activated the online notifications earlier.

    Welcome to America Mohammad!

    Thanks for the tips!

  86. Thanks so much! I googled the phone number and this site was the first thing that popped up!

    I had no trouble canceling the membership then I called to make sure I was getting my refund AND she told me to make sure that it doesn’t autorenew on your account every year. You could be charged $79 EVERY YEAR. How infuriating! I’m glad I called to double check.

  87. thank you many times, I am one of several people like you from whom $79 is usurped. I canceled my membership today and have to wait and see if they are going to refund the money

  88. thank u again!!!!
    I got my $79 back after the calling cancel next day!

    But i talk with AMZ for long time on the phone!
    Coz I’m not aware of that i”ll be charged over use 2 months.

    Hello from Amazon.com.

    You can cancel your Amazon Prime membership and receive a refund of
    the membership fee if you or your registered guests have not made any
    eligible purchases.

    Your order history indicates that you have used your Amazon Prime
    benefits prior to requesting cancellation.

    Because of the circumstances, I made an exception to our policy. I’ve
    canceled your subscription and requested a full refund of $79 for your
    Amazon Prime membership fee.

  89. sue them, I support you!

  90. Thanks so much for this post! I was like what the hell…I didn’t spend 80 bucks at amazon. I searched the number and found this post.

    What a great help! Thank you

  91. Thanks alot man I just so this transaction today and I was wondering when did I asked for something like that…

  92. When I saw that I have been charged $79, I had no idea what are they charging that for.
    Thank god I will get my money back.

  93. Great bro, thanks for all the helped i almost cancel my credit card and tell them to use the fraud insurance that im paying to get that money back .. this is fu*** incredible i wish i could sue them but im too far away “_”

  94. Thanks a lot for the help and for taking the time to share your advice

  95. thanks!

  96. thank you so much!

    SHAME ON AMAZON!!!!!!!!!!!

  97. Just noticed this charge on my card last night and thought someone had got ahold of my card info, was ready to cancel my card. Thanks for the info, have canceled this bogus membership. I don’t order that often from amazon (maybe once every year, or two or three) to be charged $79 for a year. Amazon should be ashamed of themselves!

  98. I have ordered from amazon regularly for many years and have never had this problem.

  99. THANKS!!!!

  100. THANK YOU SOOOOOOOOOOOOOO~~~MUCH! I HAVE THE SAME PROBLEM!!! AT FIRST, I THINK MY CARD INFORMATION WAS STOLEN!!! THANK YOU!

  101. thank you for your post. i just noticed it this morning on my cc – thank goodness i checked my account today or i probably wouldn’t have caught it in time. i did a search and found your post. you saved me a lot of time and phone calls.

  102. THANKS! That was great info. I just can’t believe how they can get away with these kind of business ethics – but I guess it’s a little like book clubs and the like. I didn’t think amazon would fall so low.

  103. thanks a lot, now waiting 4 my money !

  104. Thank you so much!
    I just found that $79 is added to my VISA bill.
    I don’t know what to say, I used to trust Amazon and bought a lot of stuffs.
    They are really made me down this time.

  105. THANK YOU SOOO MUCHH!!!!!!!

  106. I too was taken in by this scheme. Saw the $79 charge on my VISA and had no idea what it was for. Googled the phone # and found this post. What an eye opener!!

    Shame on Amazon, I always thought it was a legitimate online firm. Honest firms do not have to trick their customers with hidden fees buried in legalese.

    Called and and the operator i reached said the membership would be cancelled.

  107. You are a life saver, I just got charged by Amazon as well. Thanks so much for this page, and by the number of responses its obvious Amazon is surprising ( in a bad way) lots of us.

  108. Thanks so much!!!! You saved me 79 bucks. First time I’ve ever had a bad experience with Amazon.

  109. What a racket!! I did not sign up for this, nor have I even been logged into Amazon recently! Bad Amazon! Unfortunately for them, I may not use their services again.

  110. I just want to thank you for organizing this website and for helping all of us to get back this 79 dollars charge… i don’t understand why amazon should do this to us … i have to say that part of my trust to Amazon company has being severly damaged…

  111. Thanks a lot for your help, I am brand new in these things. I really appreciate your help. Kind regards

  112. Thanks for researcing and posting this info – just saved me a bunch of hassle!

    Much obliged…

  113. That was pretty underhanded on Amazon’s part. I do not like businesses who deal underhandedly. I do not think that I will ever order from there again (unless I positively have to!)

  114. Thanks for the information. I just googled the number and got your post.

  115. Wow, thanks for the info. Had the exact thing happen. Was freaking out about a $79 charge. Googled the number and found your post. Wacky stuff.

  116. THANK YOU, THANK YOU!!!
    Now I can spend $79 on something useful.

  117. Bloody hell, I wondered what this was in my bank account and googled it to find this! What a lifesaver. Im based in the UK, is this how they do things over in the US?!

  118. Thanks so much, silverfork!!!! You provided an incredibly useful public service. I googled the number, found this page, called AMZ and requested a refund of $79.

    The lesson is well taken: uncheck all unwanted items and always read the fine print. It’s good advice. What a racket – amazon is pretty foul!

  119. We live in Denmark but use the UK site and have been caught by this scam !

    When we got the email saying they were giving us free delivery in the UK for a month we thought that was good service, even though we would never be able to take advantage of it here in Denmark.

    We just happened to check our bank account and noticed money had gone missing, we searched the net using the details on our statement and found it was Amazon – neither of us could remember buying anything for the amount and though someone had our credit card details!

    The email fills a laptop screen just nicely, the small small print is about another half a screen depth below the advert – very clever.

    Gonna follow the advice of all that have gone before us and try to get our money back.

    Has anone not been sucessful ?

    Thanks to you all for sharing.

  120. sorry for the typo…

    I meant to write “has ANYONE not been successful”

    Still ranting from last night and falling for the scam and the Amazon book of dirty tricks.

    But its cost them two customers for sure….. and I’m gonna tell every email contact I have !

  121. Thanks a lot. Had same problem. I was very surprised when saw $79 charge on my account.

    Hope this will help also to the others.

  122. Thank you so much for this! I saw the transaction on my bank statement and googled the transaction and this page came up and i immediately fixed the problem. Thank you soooooo much!

  123. We got our money back, many many thanks for the advice.

    Amazon also emailed us for feedback on our experience…….. needless to say they got a bit of a negative one about the scam they are pulling.

  124. When I press Cancel Membership the next message appears: “You do not qualify for a refund and will not benefit from canceling your Prime membership at this time. You have already chosen to not have your membership renew automatically. You can to continue to enjoy your Prime benefits until your membership expires, and your membership will not be renewed.”

    WTF???

  125. Hi Panos

    have you used amazon recently, if you have used it since the prime membership was set-up then they will not refund you

  126. SOB’s. I just canceled my AMZ Prime subscription, without a refund. It appears that my enrollment period was “almost over” so a reimbursement was impossible. Oh, and that was the SECOND $79 period, since my original charge goes back to 2007.

    Total activity on the AMZ Prime service? Zilch.

    Great value for the money, Amazon. And a great way to win loyal clients, assholes.

    By the way, I only stumbled on this situation because I tripped over it in a year-old credit card statement. Good work jerks.

  127. Thak you very much. If haven’t you. I don’t know….. May be, I make pay free.

    Thank you.

  128. Thanks pal.

    You donot believe that Amazon sucks, do you?.

  129. You totally saved me. I was about to call the visa company and have the card canceled.

    luckily I found your post can got everything sorted out correctly.

    Once thing to note though is, if you use the prime shipping (not realizing it) and then want to cancel the membership you will NOT receive the refund.

  130. Thank you so much!!! I was charged yesterday, and I was freaking out, thinking that someone had stolen my identity.

    Then, I just googled the phone number that was on my statement, and, thankfully, it lead me here.

    Thanks again for printing this!!

  131. I googled the number too and ended up here, glad you provided this info. Your blog though says “next time read the fine print” What frustrates me is that I did read it all and after thinking about how unlikely it was that I would remember to cancel before the trial was over, I elected to pay the shipping rather than enroll in a free trial. I was charged for shipping AND enrolled and charged this $79. It is unfortunate that Amazon, a seemingly reputible company, is pulling a scam like this. I sort of think since they apparently enrolled me into this free trial that they should not only refund me the $79 but also the shipping costs that I paid, but who has the time for the battle. Hopefully I will be receiving ,y refund tomorrow. Very inconvenient to be without this money for three days.
    Thanks for providing the info, as well as a place to vent.

  132. Thank you for this, this was a bad idea they had! I was wondering what that charge was and looked it up, and found this website.

    THANK YOU!

    From, a college student needing my money back :)

  133. Thank you so much!!! It was very helpful!
    it is ANTI-AMERICAN company!! They did not even let me know they were going to charge me!!!!

  134. I called CitiBank and told to do something to refund the money, they called Amazon in the conference and solve the matter. They claimed that they charged for amazon account.

    Actually i bought a book creating a free Amazon account and according to their rules, they charge $79.00 for account bocs free account is for one month. When i told that i did not know and where u mention that stuffs ? then Amazon told that they are refunding money in 2/3 business days !!

    Lets see how long will it take to get the money back !!

  135. yep:) Welcome in the real world!
    Today I found out I was paying $79 since 2007, WTF?
    Start yelling at the customer service, didn’t helped… I wanted a refund for all the years they charged me for… Apparently they couldn’t give me a refund because i bought 2 items that in total probably don’ cost $79 and got free shipping…

  136. My mum had the same problem, without your help we would have been at a lost, so thank you very much.

    Kind Regards,
    James & Jo

  137. Hi – I just found the same thing on my bill, and apparently have been paying it since 2007!!! This is complete bull. Thanks for your help.

  138. have just opened my credit card and noticed a 79$ ‘Amazon AMZ Prime’ transaction on Nov 4, 2009, certainly I have no idea about it, a Google search and I ended up here, followed you instruction and I am waiting for the refund in the next 2-3 days (hope so)

    this is unacceptable with a big company like Amazon!

  139. great thanks, regained 79$ :)

    Rafał, Warsaw, Poland

  140. I have the same situation!I have cancel the membership of the amazon. Shit, amazon!
    I will never buy STH in Amazon!

  141. I searched amazon prime and your site came up. Thank you so much! I am a broke college student and I need all the help I can get! thanks

  142. thank you very much! I have the same problem and now i know how to do!

  143. THANK YOU FOR POSTING THIS! I just came back from a Thanksgiving Day holiday trip and freaked because I thought someone had stolen my credit card info. THANK YOU AGAIN!

  144. ANOTHER VICTIM: Thanks for the information, it was very useful and helpful. I canceled the membership and was able to receive my full refund.

  145. thanks!!!!!!!!
    it is helpful!
    you saved me!!!!!!!

  146. DAMN. how pathetic. a site as huge as amazon has been scamming folks for 2 years, huh. rather unsavory… well, they sure are quick to reverse the transaction when you confront them and respond blankly when you mention there are several forums on the web dedicated to their ongoing scam. figures… ;)

  147. thank you for your help!
    I was so confused and worried when I deposited money into my account and found out I had a negative balance….because they took the $79 out of my account I was unable to pay my car insurance and had major overdraft fees on my bank account. I looked into it further and found out this wasn’t the first time amazon took money from me without me knowing it. Thank you for these steps and I hope they will give me a full refund. Every penny counts in times like these.

  148. It’s such a shame Amazon did that. I just found out about the charge. I was so mad!!!!!!!!!!!

    Thank you for posting the note. I’m waiting for my refund now. We need to do something to stop them from doing that!!!!!!!!!!!!

  149. thanks, this is SHAME on amazon, will never shop on amazon anymore

  150. i new saw the $79 fee when i signed up for free shipping. This is a deceitful tactic by a huge company like amazon…i’m shocked their doing this. This will definitely hurt amazon. i’m not buying from them anymore, and i’m spreading the word to all amazon shoppers.

  151. Thanks man! this is really annoying and it makes me not only to despise Amazon but also lose confidence on any online transaction.

    yea Amazon should be sued and banned

  152. Thanks a lot for the help!!!!

  153. Thanks. I at least will get back $72.00 +change back thanks to you. I had an item shipped after 1 month free period. l have request email of the original offer. I told customer service rep after reviewing it I will decide if I will take any further action. At the minimum I think I should get full credit.l I will also then evaluate if I will order anything in future from Amazon. Thanks again !!!

    DickMcG

  154. Supplementing my message datted December28.

    They now have agreed to give me full credit. I received a copy of the original offer. It was obviously written by a very clever Attorney. I did’t fully read the original message and now find we all should have done so. All the options of action to take were in the original email. In my opinion the email should have been structured differently. I have written them and told them so. I also told them the clause and handling by them was below their usual standards. We all were all so happy with the offer that we didn’t read it with a magnigying glass.

  155. Thank you very much..
    I had the same problem.. but got fixed simply by your instructions.. Thanks again :)

  156. thank you very much, you save me from going crasy. Why such a company do somthing stupid like that. I really lost my trust on amazon.

  157. same problem and will never do business with them plus I’m going to tell everyone I know not to do business with them

  158. thanks man for posting i was just looking my stament and amz prime and i was like wtf but i cancel my membership let hope i get my money back

  159. Thanks for the advice, I was charged as well, so I called the number you posted and the membership was canceled, I’m just waiting for the refund show in my cc statement

  160. Got it! Cancelled. Thanks for the easy advise..

  161. Thanks so much for the advice and caring enough to help other people, my husband and I really appreciate it.

  162. Thanks For the help :) i called and they canceled the subcription and will refund $72, which is fine :) i was shocked and thinking what did i buy on this days.. since i didnt buy anything then i saw the prime tel . number on the transaction so i called and all good :)

  163. this is totally dishonest. I remeber reading about the shipping plan, but i never requested it since i rarely shop on amazon.

    I cancelled using the link, however I have not received a refund and i have not been able to get through to the contact number.

  164. You are awesome! Thanks a lot. I was confused where I spent this $79 on amazon and what this Amazon prime was. All I remember was buying a kindle for my sister.
    I immediately cancelled my membership and I hope I get my money back. Thanks again.

  165. You are a star. Thanks so much for your help.

  166. Thank you very much. I just got the charge and freaked.. but googled the number/charge and found this. Thank you,

  167. Definitely lost sleep over what the heck this $79 charge was on my bank card! Thanks for this info. I already cancelled this and WILL NOT ORDER FROM AMAZON EVER AGAIN…JUST because of this shady transaction! Lost my business for good and I will BE SURE to share this info with ALL of my book club gals!

  168. Thank you for your information on how to get a refund on the Amazon Prime subscription! It was very helpful!

  169. Te agradezco mucho tu apoyo mil gracias, y que todo este bien contigo, mis mejores deceos

  170. Thank you so very much SilverFork! your post saved me $79 in spite of making Amazon prime purchase in the period.

    Guys listen -> Incase this happened to you.. cancel the membership immediately & then fire a mail threatening & low balling them with clear indication of suing them. Do not be abusive though!

    I initially got refund for $65 which was followed by remaining amount

  171. I had the same problem, I use the link to canceled the membership, I’m just waiting for the refund show in my cc statement.

    Thanks for the advice,

  172. i had no idea! thanks a lot, your post helped a lot financially and psychologically :)

  173. Thanks for the info. I had forgotten all about putting in for this. Saved 79 bucs.

  174. This website information is very helpful. Thank you so much. I called and the girl on the other end said I can receive 79 dollars refund in 2 to 3 business days. I am waiting for the refund show in my bank account.

  175. thanx so much man! i looked at my checking acct online and i was overdrafted. i was freaking out and i didn’t why i was charged $79.00. so i did as what you said and will be gettin my refund soon enough.

  176. Thank it was quite clear information about the problem, it help me a lot. I had also overdrawn charge due to this $79.00. I hope I can solve that problem too.

  177. Thanks for your help. Iam very happy.

  178. Thanks for showing me what to do. I’ve very disappointed in Amazon for this sneaky marketing.

  179. Just want to say thanks for the information. I’m just glad I checked my account when I did, or I’m sure it would have resulted in an overdraft. I’m seriously considering dropping amazon altogether. And I also wanted to point out that it’s been nearly two years since it happened to you, and it’s STILL happening.

  180. thank you so much for your help!

  181. Thanks – You Rock! I just so this charge this morning in my bank account. I was wondering what was that and I Google it. I just canceled my account. They send me an e-mail saying that they’ll refund my money in 2-3 days. Hope they do.

  182. When I just check my account in this morning, I was so confused about $79 and tried to call my bank to ask about it before I google it. Wow… I didnt know the important thing. You saved my life!! Thank you very much!!!!!!!!!!

  183. hope you don’t mind that I joint the club. To hell with AMZ!!!!!!

  184. thanks, had no idea why I had a $79 charge. Googled the phone # on my account and found this thread. Very helpful, much appreciated!

  185. I just fixed this problem for me following your tips. Thanks a ton! You da man!!

  186. I closed my account with Amazon over 2 months ago and I look at my bank statement today and they STILL took the $79.00 out of my account. Now that’s illegal! I will NEVER order anything off of Amazon’s website again. Nor will I EVER order anything from another website that links with Amazon.

  187. Great websit. I just called and got my refund. What a scam. Amazon should be ashamed of themselves.

  188. Thank you so much!!! I had no idea what it was and I searched what was on my bank statement and if you didn’t have this I would have NO IDEA what it was! THANKS SO MUCH!!!

  189. thank you so much for your help!!!… im in PERU right now and i would have freaked out if i didnt saw ur tips.. it helped a lot!”!!!! :)

  190. salamat tol! di na ako gagamit ng amazon.. i-boycott!

  191. Thank you sooooooo much! That was $79 I could use elsewhere! Thing is I voluntarily signed up for Amazon Prime and knew it’d eventually charge me, but I completely forgot to set the reminder on my phone to cancel the membership so I’d avoid the charge. It wasn’t until I checked my bank statement and Googled the phone number that it all came back to me :) So very appreciated.

  192. i need help. i was charged $79 on my bank account, but when i go on to the Amazon Prime website, it says that I don’t have a subscription. what’s the deal? i’m so freaking mad!

    please help.

  193. I also had teh same thing. But thanks dude for your help, and honestly I called and they instantly responded

  194. wtf they have never charged me before , this is for the first time , what a fucking skumbacks i never gonna buy stuff true amazon anymore , cuz of them i didn;t get my car parts , which i needed quck

  195. thank you thank you so much!!
    internet is so tricky !! we r lucky to have this kind of forum to counter attack it!!!!

  196. Thanks!! I had the same problem and i didn’t sign up nor see anything about it!!!

  197. Thank you guys!
    I had the same problem with Amazon Prime and now it’s solved. After cancellation, this was what I received: “Your Prime membership was successfully canceled.Since you have not used your membership benefits, we are refunding your membership fee.”

  198. i also was hit with the 79.00 charge.

    i had ordered a dvd thru amazon, and used the “free trial” of amz prime to save shipping on the item i purchased, then promptly forgot to cancel it within the 90 day trial period (as was clearly stated in the TOS when i signed up for it) and all i needed to do was as you directed, and i also received from the website:

    “Your Prime membership was successfully canceled.Since you have not used your membership benefits, we are refunding your membership fee.”

    thank you for this info, and as another poster stated, READ the TOS, and REMEMBER to follow the instructions in it.

    SOOOOOO many times, when an item is bought on the internet, there are conditions to the purchase that must be followed to the letter to prevent situation like this from occurring, and people forget to follow the instruction, or are in a hurry and skim thru the TOS without reading it completely, then get mad and threaten to sue, or not do business with this or that anymore, when it is their own fault for NOT following directions, not the site the purchase was made from.

    on a side note, during the time it took me to type out this thank-you response, i have already received an email from amz prime verifying the cancellation and pending refund of my 79.00.

    have a good day!

  199. I can’t believe they are still doing this crap to their customers. I ordered a xbox 360 game on there and I decided to go with the free shipping, didn’t read the TOS got a $79 charge to my bank account 2 weeks later. Did a google search and found this little gem of a page. You saved me $80, thanks man! Never buy from amazon again.

  200. THANK YOU SO MUCH.
    I WILL NEVER EVER BUY FROM AMAZON

  201. Thanks a lot, i just was recharge for $ 1 but I see on Amazon thaht on august Im gonna be recharge with $ 79 thats so insane…omg I hate Amazon…but I following all your steps, thxs again

  202. Thanks for the info on this!! Used my father’s account one time a year ago and my card was listed in his account…when they went to charge his cards, they bounced (sigh) and then they illegally charged MY card (even though it has a *different* name) without asking. Idiots. Got my money back quickly and easily. :)

  203. Thank you so much for your great information!
    I also got same problem….
    Now I live in Japan, so I panicked very much….
    But just now I canceled the membership, I hope I get money back ASAP!!!

    We’d better sue Amazon…..

  204. I got the same $79 charge, I called my bank cause i knew nothing of this purchase, they gave me the 866-557-2820 number which i searched on line , this is the web site i got back in my search, not only did I copy and paste the website on my search bar, but I called Amazon stating how upset i was that they debited my account for something that I did in fact cancel, I did follow the steps and cancelled again, in my conversation with the rep I requested a full refund and confirmation that the refund is in fact go back into my account. I suggest , cancel at the above website, then call them to confirm that the cancellation did in fact go through, then have the rep e-mail confirmation, This is FRAUD and they need to be put in the same situation as they put all the hard working people whos money they are stealing, $79 was not deducted from my register and I pay bills to, my bank still charges a $39 nsf charge if funds are not there, Its a viscous cycle and AMAZON should give warning if their going to put a guy in debt….PRICKS!!!! hope their CEO reads these horror story’s….

  205. I only purchased one item from AMAZON and was planning on purchasing a couple more items, after this i changed my mind, Ill stick with Wal-Mart or Target, i learned a valuable lesson, I will never shop on line again, Thanks alot amazon, You lost my business and im sure plenty more people think the same thing!!

  206. Thanks. That was extremely helpful. I just cancelled my membership and they sent email that they gonna refund within 2-3 days. That was a good lesson…phew!

  207. Hi all…

    I saw my UK bank statement today n it was the same issue :

    INT’L 0055610480
    Amazon Prime
    866-557-2820
    USD 79.00 @ 1.5154

    They deducted my 52.13 Pounds. When I googled Amazon Prime 866-557-2820. I got hell of a lot number of pages with the same issue. It is a recurring issue right from year 2008. If they not gonna stop this then we the E-users must screw Amazon… Plz mail all yo friends about Amazon Prime n about its pressure.

    MIK.

  208. I just found out the same problem.. but I’ve already ever had FREE TRIAL two-day shipping…
    I just sent the e mail about the problem…I’m not sure the refund thou…
    thanks for the infos anyway ;)

  209. ohhhohh I got an email about the refund!
    I think I can get the refund for charging

  210. [...] [...]

  211. Thx a lot…just cancelled as mentioned above and waiting for refund…

  212. i bought this book online and chose 2days shipping but i just checked my account and i am NOT subscribed to the club. and today i just got my payment letter and i was charged with $79 wtf!?

  213. Thank you very much. Man!~ I was like “Where did I use that money” and pondered for like 10 minutes. Then I got curious and copy pasted “AMZ*Prime Club 866-557-2820 US”
    on Google.

    There, I found this great site and a great person who can help me out!
    Thanks alot man!~ Saved dozens of people.

    Someone really need to make a site like that.
    A site where people can deal with daily problem such as Amazon’s $79 hard worked money taking program using fine fonts. :]

  214. Thanks so much Man!!!! you saved me as well

  215. I had the same thing happen to me, only it took money from my debit card and I only had about $20 left in my savings account. Basically amazon completely screwed me. I went and cancelled it right when I found out (yesterday) and it had appeared to clear up my issues with the overdraft on my debit card.

    Just checked my bank account again today and the charge is back on it and I’m once again over drafted. Really getting tired of this BS from amazon. I’ve been a very loyal member of Amazon.com for almost 4 years now, ordering tons and tons of products through them, but this is getting old FAST.

    I hope it clears up within the next two days or I’m going to explode.

  216. THANK YOU SOOOOOOOOOOOOOOO MUCH. I WOULD HAVE JUST HATED MYSELF IF I COULD NOT CORRECT THIS ISSUE. WHO WANTS TO SPEND$80 ON SOMETHING THEY WOULD NEVER USE?

    THANKS AGAIN!

  217. those sons of bitches

  218. Thank you for the information. i though amazon was safer than e-bay but i guess i was wrong

  219. Thanks so much!!!
    You just saved me $79.
    I can’t believe amazone would even charge that!
    So stupid.
    Thanks so much…

  220. I reached to this when googled the ref. no. and I followed the advise to cancel. I hope I will get refund of $79.

    Thanks A lot it was indeed very helpful.

  221. Thank you very much! I just found that I was charged $79 by Amason, but I did not know why. Googled “Amazon Prime 866-557-2820 NV”, found your blog. Followed your direction, and hoping to get my money back soon.

    Thanks a lot for your share!

  222. THANK YOU SO MUCH!
    worked right away. One of the easiest refunds I have ever done. your link saved me a lot of time. Best of luck in all of your future.

  223. thanks. i called my bank and they’ve returned my funds. :)

    i’m not ordering from amazon ever again.

  224. i have never find so easily any solution to any problem Thanks a ton .May God bless you!

    Abhi Sony

  225. Thank you very much indeed!
    Your assistance has been a great help!

    I really wonder why amazon is using tricks like this.

  226. BEST BLOG POST EVER.

    Amazon fails. That’s the last time I buy my crappy required college reading from them. Pfft.

  227. Thank you so much.. You have saved my 79 dollars…

  228. THANK YOU VERY MUCH. IT WORKED :)

  229. Thanks a lot…i’ve cancelled it today, I hope they give my money back

    Cata

  230. I looked at my credit card statement and saw a charge from amazon prime, which I then googled, because i didn’t even know what that was. I don’t remember signing up for the service and don’t think I’d even heard of it before. So I followed your website advice; and cancelled my account, called in and got my refund, thanks!!

  231. this really help me solve my problem, thanks very much!

  232. WARNING: Beware of the seller called any_book on amazon.com On other sites he is known as More Books and More Media. Any_book is a dropshipper, Bootlegger, Scam Operator & pirate book seller operating from Hialeah, Florida. any_book has set up a business (RACKET) in U.K. as well. Next stop will be Somalia.

  233. Thank you so much man. I was wondering what is this $79 charged for. Following your direction, hope to get my money back. I am not rich! Shame on Amazon!

  234. Thank you so much man. I was wondering what is this $79 charged for. Following your direction, hope to get my money back. I am not rich! Shame on Amazon!

  235. Thanks so much!!! We should sue the company, everybody is having the same issue with them…

  236. THANK YOU!!

  237. I had the same problems. Thanks a lot for the post.

  238. omg thank you so much for this!!!

    i didnt have any money in my account when they charged this either and looking at your account with a negative number really has a way of freaking a guy out. ^^;

  239. Very glad to help

  240. Thanks mate, what a joke. Probably reduced an hour of frustration for me, whilst i tried to work out what it was.

  241. Thanks a lot buddy, really helped. Would anyone if amazon sends the refund by mail or do you get refunded electronically?

  242. Thank you… Yes another victim….. Im glad I had enough money to pay my important bills… Hopefully I get my money.

  243. Thanks! Gonna get back $79 that I can’t afford to be without right now! You and Google saved my life!

  244. WOW! THANK YOU SO MUCH FOR YOUR HELP! IS SO HARD TO EARN THAT MONEY! I FOLLOWED YOUR INSTRUCTIONS, I HOPE THEY WILL REFUND IT! GOD BLESS YOU FOR GIVING US THE ANSWER TO ALL OF US!! I WILL KEEP YOU POSTED IF DID NOT REFUND!

  245. Thanx! it was very helpfull.

  246. Wow! I can’t believe that this has been going on for YEARS! Shameful. Thanks so much for your instructions. I just called and they told me I would be refunded 100% if the $79.
    Crazy!

  247. I just can’t believe that Amazon can also do things like this to cheat loyal customers. Thanks for the post it was really helpful, I just called the number(866-557-2820) and to my surprize it went directly to a customer representative. I told her about this $79 charge to my credit card, she apologized and happily agreed to refund 100% of the amount.
    This looks like a big scam going in for a while and there are lots of people who even doesn’t bother to look credit card statements….Hope someone would go legal against these crooks….

  248. Thanks God for people like you.

  249. eu nao consigo camcelar me ajuda esta me cobrando 299,99 me ajuda

  250. THANK YOU SOOOO MUCH!!! I had the exact same problem. I called the number and they gave me a refund. It took like 3 minutes and it was simple. Thanks! I would have had no idea what to do!!

  251. Thank you for your helpful post. You saved me a lot of trouble.

  252. Awesome stuff, I got ripped off too¡ thanks for the tip

  253. AMAZON is a cheat. Ripped me off 79 USD.
    Credit card in itself is a problem, which are worsened by these creepy sites.

    Really, internet has bestowed more worries than done good to us. Things were much simpler and straight forward without them. It has to be be these so financial GURUS who are smart ass I know it all types, who are paid a HUGE salary to rip other people off theirs.

    Shucks…

  254. Thx a ton for this explanation. I had no clue of what this charge is. I just did a google and found the solution.

  255. Thank you so much for the website. I really appreciate it. I just hope to god that everybody gets their refund.

  256. thanks for the info! i was shocked when i checked my credit card account online just now and saw my billings. it never daunted on me that i have been billed for the last two years without my knowledge.

    your information really helped me. hopefully the amazon people will refund me for the said deductions they billed me for the last two years.

  257. That is probably the most sneakiest thing ever!!!! Damn you Amazon. I just cancelled!! God Bless u :)

  258. I bought a video game a while back and signed up for the free trial right after. A week ago I noticed the charge on my bank account and immediately cancelled the trial. How long does it take to get the refund? Should I call them or email them? What address should I email to?

  259. Thanks for a such a useful information. I am lucky i searched and found your post. I was surprised to see the deduction. Thanks again.

  260. omg thankyou so much i thought someone had hacked my bank account i was well guted when i sean wot had happend. glad i found this site and realise wot had really happend thankyou so much just need to ring them now asa i carnt ring on my house phone on that number dont know y but again thankyou.

  261. again thank you so much i have just gotten of the phone to them and it as bean cancelled and i have gotten a full refund well ill get it in 2 to 3 days but am geting it back thank you so much i can now still go get my daughters bday precent lol.

  262. thanks, great info, I was stung by Amazon as well

  263. I had the same problem, and this solution worked perfectly, thanks for taking the time to post it. It’s much appreciated.

  264. Done with Amazon….no more loop hole filled ordering where they can pull this stuff.

  265. Thanks a lot for the information. This is total bullshit. I thought Amazon leaked customers’ card information again…

  266. OHMYGOD. thank you so much. i about shit my pants when i saw all that money gone. you saved my life haha.

  267. I had the same problem, and this solution worked perfectly, thanks for taking the time to post it. It’s much appreciated.

    BECAUSE OF THIS I WILL NOT BE ORDERING ANY MORE ITEMS THROUGH AMAZON.

  268. Thank you so much!!!! I was so stressed when I saw this $79 missing….I was so upset…..but easy fix. Hope I get my moolah soon!!!! Thanks again!!!! Have a great summer :)

  269. Thanks for this information. I too had no idea where my 79 dollars went. Luckily I stumbled onto your site and now I will be getting my money back in a couple of days.

    Thanks!

  270. This should be sticky post in the whole Internet.
    3 years and still the same fraud from Amazon.
    Thank you!

  271. gracias por esta valiosa informacion amazon , pense que me habian hecho accionista..quien regula estas IRREGULARIDADES????????

  272. Thank you so much for posting this!!!! Madeit much easier to find out what the charge was, I have now cancelled my membership!

    Thanks again!

  273. I didn’t know where I spent my $79. Thanks god. I am glad that I find it immediately, and I hope it doesn’t happend to me again. I wait for my money back as soon as posible.

  274. I didn’t know where I spent my $79 and I am glad that I find it immediately. I hope it will not happen to me again. I wait for my money back as soon as posible. Thanks God.

  275. I didn’t know where I spent my $79 and I am glad that I find it immediately. I hope it will not happen to me again. I am waiting for my money back as soon as possible. Thanks God.

  276. too bad for me. can’t refund my $79.
    grabe talaga. hay.. T T
    how can amazon people sleep with this fraud?
    so inhuman.

  277. Thanks dude……, i couldn’t figure it out where the hell this charge came from! just trying to search by every single items, by the way what they are doing is fraud since not all people noticing that or even can search like us, they are making millions and they know they doing wrong, when i called them to above number they already knew what i am calling about….. See if an old lady credit card charged and…. SORYY for amazon…. no purchase from amazon any more ….

  278. Thanks a lot, a lot for ur tips, but my account bank is processing, can my money refund?

  279. Thaks a lot dude… This hide charge of Amazon Prime involved me in a big problem with a bank, because I hadn’t funds in the account… So they had to add me in blacklist of the financial system or something like that.. Because I didn’t want to pay until I read this post… I thought I was ripped off with a clone credit card or something like that..
    So, I have only one thing to say: Thank you!

  280. Thanks a lot … Amazon you have to shame on you … I cancelled it … I will not use anymore :)

  281. I almost had a heart attack when I found this on my E-statement. Google-d the number listed and found this page. Thanks so much for the info!

  282. Thank for sharing this information. They charged from Bank a/c as well as from Credit Card. Seems they are cheating with the customers.

  283. I had the same problem, and i will buy no more at amazon,
    i hv a question, do i hv to call or just cancel the membership? :(

  284. Hah, i signed up for the free fast shipping, and I totally forgot to cancel. thanks for saving me $79!

  285. Awesome!!! thank you a lot for info, good blog, i´d thought that anyone had the same problem

  286. Thank you very much for your very informative, concise and straight to the point post. Have a great day!

  287. Thanks mate.I have just cancelled it.

  288. Thanks mate.I have just cancelled it. now i’m waiting for my money back.

  289. props for helping with this.

  290. so many people have the same problem. Amazon is so suck, I will not touch it again. ………………………

  291. I would like to add many thanks to the already thanks given above :) .
    Thanxxxx.

  292. very glade to help me in this situation………….

  293. Thank you for your post! I was panicking when I saw the $79 charge and now I’m just waiting for my refund.

  294. Hey Thank you so much for information.today i saw $79 being deducted from my bank acc.i wondered how come $79 charge, i checked my orders on Amazon ..no orders to be paid existed.to know further I copied the description of my bank statement “AMAZON PRIME 866-557-2820 NV $79″ and yippe got your post :) ….immediately canceled Prime membership also called customer care asking for refund. Now they have confirmed will be given. I have given them feedback – automatic renewel of prime membership should be mentioned on Amazon site while shopping , its like goofing customer.!

  295. WOW!!!
    ! was just checking my international cred card account and I saw this debit.
    So I coppied the (Amazon Prime 866 557 2820 NV) that appeared on my extrat and called to. They had canceled this debit.

  296. Thank you for the information. You spared me a trip to my bank and a whole lot of run around. My account was debited as well and I think that it is really unfair. A reminder should be sent to customers. I learnt to make sure and READ THE FINE PRINTS cause everyone wants to take your hard earned money :-(
    I’m really disappointed in Amazon and will not using this service again.

  297. Thanks for the post. You made it easy for me to detect what I consider a con by Amazon! I discovered that I have actually PAID FOR THIS EVERY YEAR SINCE 2006 :-(

    I don’t think I signed up for it and don’t think I have ever used it. I sent them an email asking for the money back or a credit towards my future purchases. I wonder if they will own up.

  298. Thanks very much…I will never buy in this fuck amazon…i hate them..

  299. Thankyou Very much for this kind information!!! I think we should Sue them !!!!

  300. Thank you so much for this info, it is truly helpful. Million thanks to the person who created this blog!!

  301. OMG thank you so much!!! I am so glad I looked at my online credit card statement today (almost got a heart attack, since somebody recently got a hold of my ATM number and went on a shopping spree and now I’m seeing a very suspicious deduction from my credit account, geeeez) and immediately searched for the number on the statement (866-557-2820, NV) – and I am so thankful for your post, Silverfork!!! :)

  302. thanks so much………….!

  303. I will never buy in this fuck amazon… !

  304. Thanks man!
    I canceled, I wait for the refund.
    U rule!

  305. Thanks! Very useful !!

  306. Thank you so much. Thanks to Amazon I got an early christmas present. Don’t think i’ll be buying anything from them anymore. Just gonna stick to ebay. I just charged for that crap and don’t even remember asking for it. If they keep this up they’re gonna loose a lot of customers. I use to by stuff from them all the time to. But there’s always ebay.

  307. THANK YOU, THANK YOU ,THANK YOU, YOU WILL BE LISTED IN MY PRAYERS. EJC NOV 6TH 2010

  308. wow amazon can suck it. thank you!

  309. THANK YOU FOR YOU USEFUL INFORMATION!!!!

  310. May God bless u for this post,it was really helpful!!!!!!!!!

  311. thank you so much!!

  312. OMG!! i had the same ploblem but now i already cancled it. Thank you so much for yr information. No more amazon. Hope i will get my money back soon!!!!!

  313. I don’t have a prime club account on my user but I still got the charge reported it to my bank as fraud which is what it is.

  314. Seriously thank you so much, this frigging thing almost pout me in the red. I emailed my bank to say i do not remember his transaction but in the mean time i googled the location of the transaction and it took me here. I have cancelled that bloody membership and hopefully will get my money back. Thank you so much again!!

  315. So I got charged into my bank too, 3 days before New Years Eve, I NEED THAT MONEY FOR DRINK. Thank God i googled this number :D thanks to google it bought me here.

  316. Tried calling the # u leave thou but getting invalid #

  317. Holy crap they got a lot of people! In any event I just wanted to thank you for the information. I was able to cancel successfully thanks to you. You’ve done me a great service!

    John

  318. CANCEL MY AMZ PRIME CLUB MEMBERSHIP WHICH I DID NOT ORDER!!!!!!!!!!!!!!! AND CREDIT MY ACCOUNT!!!!!

    BECAUSE OF THIS I WILL NOT BE ORDERING ANY MORE ITEMS THROUGH AMAZON.

  319. THANK YOU SOOOOO MUCH!!!

  320. We were debited as well… I googled it, and one part is video streaming. It’s possible we tried Amazon on our Roku (streaming movies,) and got this FREE trial offer, not knowing what it was. Luckily it seems easy enough to get out of the membership. Overall I’ve found Amazon a decent place to do business for plenty of things. But my daughter also used Amazon to get textbooks, it is possible she signed us up unknowingly.

  321. Thank you for your information. God helped me to find this web page. Anyway, Amazon will refund me $79 and overdraft fee as well.

  322. Thank you very much for your help!

  323. I appreciate it.

  324. Thanks a LOT

    Georgia Caucasus

  325. I got the free trial when I ordered a TV. I saved over $30 in shipping costs and got it in 2 days, and now anything I get from Amazon is delivered in 2 days for free, and never have to pay for Standard shipping.

    That could save me WAY more than the $79.

    I get access to movies and TV shows online…..but I’ll get my money’s worth just from shipping savings.

    I think alot of these posters signed up to get the shipping discount on their order, and forgot to cancel before the charge hit…..and now it’s all sour grapes.

    Not Amazon’s fault that you forgot.

  326. THANKS DUDE WHOEVER U ARE IM WAITNG FOR MY REFUND. I CONFUSE IF I STIL USE AMAZON??

  327. Thank you very much, my friend !!!

    Can we accuse amazon for their stealing?

  328. Very upset about this!!! My daughter purchased a book in Jan 2012 for a college class. Now in Feb 2012 I am getting charged for a “Student Prime Account” that neither she nor I signed up for. I called and spoke with a rep,
    after I stated that I was going to file fraud charges if I was not refunded my
    money the rep was very happy to refund the money to me. This is whole
    issue has been very frustrating and we will think twice before we use Amazon again.

  329. I was very upset too! I bought a book for a university vlass and now I’m getting charged for a Prime Account…!!!! It was my first and last experience with Amazon. Thank you so much Silverfork!

  330. I can not cancel the account, the web page tell me that im not have prime membership, but i have been charged in my credit card

  331. Thanks for the help, just called amazon and they cancelled the membership. After reading a few replies, I don’t know why people are cancelling, and never ordering from amazon again. It happens all the time, and at least amazon is kind enough to cancel, and give a full refund.

    Thanks again!!!!

  332. Thank You! Information really helped me. It took just 2 minutes to cancel it.

  333. Thanks for this…very helpful!

  334. THANK YOU A LOT.
    There wont be any necessary to visit AMAZON again, honestly.

  335. Thanks for this.

  336. thanks a lot i came the same problem as u.

  337. Thank you!!!

  338. thanks a million for your tips. i spent an hour yesterday with the bank telling them that i have not purchased anything from amazon in the last two weeks and today thanks to your info, i followed the steps and got an email from amazon saying that they will refund in the few days.

    seriously, why dont they inform us or send us an invoice via email for the charge… im not happy with amazon

    again, thanks a bunch.

    T.Vo
    Sydney, Australia

  339. thanks a million on sharing this tips. I was in shock when found I’m charged for $79 when I knew I didn’t buy anything. Thanks to the keyword “Amazon Prime 866-557-2820 NV” which link me to this useful tips! Just cancelled the membership and i hope i’ll get the refund soon.

  340. just happened to me, i’m grateful you had an easy response. thanks!

  341. Thanks!
    IM DONE WITH AMAZONE. THAT’S DISGUSTING.
    Period.

  342. Thanks!

  343. Hey This is Crazy they charge me $79 on mach 17 and Im been calling them like 4 times and Im still watting for my refund and almost in May I going to cancel my account now.. they going to loose everybody for some stupid $79

  344. Bunch of Crooks!!!
    I am out of Amazon for goo

  345. omg thank you so much for this. i was freaking out.

  346. Thanks a lot for this information…..it was very important for me and my girlfriend. We gonna drink beer with this money when it refund. The first drinks will be for you.

  347. I can’t thank you enough…but as you said….we should all read the fine print. :)

  348. I recently found a $79 charge from Amazon on my VISA card statement . Apparently somehow I “joined” Amazon Prime. I have cancelled my membership as a result of finding this posting http://silverfork.wordpress.com/2008/05/21/amzprime-club-866-557-2820-us/.

    I too must have been misled or missed the fine print as I had no intentions of joining any club.

    Other than this I have been very pleased with my dealings with Amazon.

  349. THANK YOU SO MUCH!!! I saw the charge on my creditcard online statement and started sobbing as I CANNOT afford that charge. I just followed your advice and canceled the account and should get a refund.
    But seriously, if I hadnt seen this post I’d be so screwed so once again THANK YOU! haha

  350. Thank you!!!! I didn’t even order anything or even do the trial! I looked at it to see what it was,say the fee,and closed the page.Didn’t click on anything for it,yet was charged $79! I called them after canceling,just to be sure I was getting my money,and they said I would get it. No problem. Still,what about all those people who might not notice,or don’t check their statements regularly?

  351. Thanks a lot dude… You saved my money..

  352. I cannot believe they actually did the same thing to me!!!! I followed the post on canceling the amazon prime and got a confirmation on refund. Thank You.!!!!

  353. I first googled Amazon’s 866-557-2820 and found out I am not alone. Then I called My credit card, the rep frustrated me and told me to resolve with Amazon first.

    So I called Amazon, the rep refunded me promptly (will email me to confirm the refund within 2~3 business days). I suggested her to voice to her superior stop this kind of practice which is not promoting their image.

    I do not normally check my statement. The charge of $79 can easily sneaked through. What a wicked trick. Can you imagine how many people were charged like this without realizing?

  354. Thank you thank you thank you for making this post!! I was totally freaked out when I saw the $79 charge and was thinking wtf, I haven’t signed up or made any purchases with amazon recently!!! And the charge made me go over my credit limit so I phoned the 866 number to complain, and they said they can issue a refund for the over draft charge with proof from my credit statement. I’ll be emailing them as soon as that thing comes in!!!

  355. I feel your pain. I never had any luck whatsoever with this stuff, either.

    So relieved to find out I am not all by my lonesome!

  356. Happened to me just now. I saw the $79 in my payments list which I never explicitly remember doing.
    Thanks for your post, I called the customer service and canceled my Amazon Prime membership and requested the $79 to be refund.

  357. Hi there just wanted to give you a quick heads up.

    The text in your article seem to be running off the screen in
    Chrome. I’m not sure if this is a format issue or something to do with internet browser compatibility but I figured I’d post to let you know.

    The design look great though! Hope you get the problem resolved soon.

    Many thanks

  358. THANK YOU SO MUCH FOR YOUR HELP!! I LOVE HOW EASILY GOOGLE IT AND IT HELPED ME GET MY MONEY BACK!!

  359. My son was charged also $79 for something he did not order. I will be calling Amazon and requesting a refund online also. Thank you so much

  360. Thanks a lot! It was very useful.

  361. Thank you very much. I had the same problem and solved it with your tip.

  362. Ditto! Thank you so much! I just canceled the bogus “membership” online and received an automatic reply that $79 will be credited in my next cc statement.

  363. Thank you so much for this post!!! I got 85$ taken out of my account and i also freaked out! Your a life saver. thanks again.

  364. haha thanks man i had this exact same problem bbut now ive been able to stop it thanks to u , they say my money should be coming back in 2 to 3 days now :D

  365. Thank you so much for this information!!

  366. As a heads up, before you cancel, Amazon gives you a little box that will tell you whether or not you are eligible for a full refund (ie you haven’t purchased anything with Prime). Read the box carefully before cancelling or whatnot.

  367. Thank you! My problem has been resolved through your method.

  368. Do you have to call or do you just have to cancel?

  369. Really Glad I saw this blog before going up and arms against Amazon. I was able to cancel my Prime membership over the phone thankfully, now I have to wait 2-3 days for my refund. Thanks a bunch!

  370. As late as 2012 they’re still doing this. I immediately cancelled my credit card thinking it was cloned or something, and it was just a scam from a site from which I never even bought anything! VERY unprofessional.

    • I’m with you solfi; just today got scammed. bastards!

  371. THANK YOU :)

  372. Just received my bank credit card statenent for Oct 2012. Lo & Behold there was $79 US deducted from my account payed to Amazon Prime, for what reason, I do no know, Anyhow I followed your instructions and called them immediately, and after some checking, they were very appologetic and promised to close my so called account and REFUND me $79 US to my credit card account. Thanks again for your unselfish act of sharing your experience and expertise in helping others to reclaim the hard earn cash.

  373. I was paying my Credit Card and I did’t know I had this crazy $79 charge for something that I never did, How is this possible? But well thanks to You I googled the code and here it is the solution.- I am glad that I canceled and make me feel better, Thanks for post this, You are helping a lot of people and I guess is tons of people that don’t realized they have this charged in their credit cards.

  374. Wow, I can’t believe how many people this has happened to. I never even signed up for Amazon Prime (that I know of) but I have an Amazon account. Maybe I was doing something and accidently hit it or made some kind of purchase and there was a note on the bottom that was automatically checked for “Upgrading” that I didn’t see… whatever it was, I had no record or notification that I was even signed up for it… so yeah.. bit of a panic. Thank you so much for the tips. Hopefully I’ll see my money back in a couple of days.

  375. Amazon is amazing !!
    My credit card had this credit, i didn´t know that meant this debit :
    Amazon Prime 866-557-2820 NV. $79
    Thanks to you, I have my money back, the next day that I made your recommendation.
    Wowww It´s amazing how many people have done this, the same thing, I didn´t read the little prints, i don´t know, what happens… but I’m happy now.

    I know it was my fault, but I think Amazon should send a email notifying this debit immediately, because, I didn´t know that they did this debit, after a month, with the statement bank.
    Thanks again, you´re a angel !! =)

  376. OMG i had the same issue today, i was going through my bank statement ans was charged $86.11 for no reason. I was so mad because I like tracking my money and also transactions. I called them AMAZON.COM and they were being so nice and kind to help me. Be patient and call them of you have this type of problem .

  377. Thanks writing about this. I didn’t know why I was charged until I googled the phone number and came across this page.


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